HomeShipping Policy  

Shipping Policy

Shipping Cost/Rates (under 2 pounds) - Per Brand

Your Order               Standard 3-7 Day Shipping

 Up to $40                                         $7.95
$40.01 - $60                                     $9.95
$60.01 - $80                                    $10.95
 Over $80                                         $11.95

 ** Please note,  some products, even if under 2 pounds, may have increased shipping rates beyond the charges shown above.  For these products you will see the note below in products description.  

 "Additional shipping charges may apply to this product.  Please see actual charges in your cart at check out.". 

** Please note, shipping charges are per brand, in most cases.  For a complete list of brands that ship together, resulting in a single shipping charge, please check below.  For all brands that are not listed below, the shipping charges outlined in the chart above, will apply.   Please check SpaTacular specials for current "Free Shipping" specials.  Please contact us at [email protected] with questions. 

  • Alkileine
  • Basq Skin Care
  • betty Beauty Inc.
  • Boca Terry
  • Body Buddy
  • Cain & Able Collection
  • California Fragrance Co.
  • Control Correctives
  • Custom Dermaceuticals
  • Divi International
  • ESS
  • essie Cosmetics
  • Farmaesthetics
  • Flex Flop
  • Follicare Research Corp.
  • Grooming Lounge
  • Masque Apothocary
  • Nusonic Skin Cleansing System
  • Pedi-sox
  • Sensi Inc.
  • Spa Moments
  • SpaRitual
  • Universal Companies
  • Watersall
  • Xtended Beauty

To expedite your order, products are shipped directly from each Supplier. Many of our Suppliers will provide you with a UPS Tracking Number via EMAIL at time of shipment. The Shipping Rates are per Supplier selected on your order.

For 3 Day Select, rates are $20.95 per Supplier, per orders under 1 pound. Additional charges will apply for orders greater than 1 pound.

 

For 2nd Day Air, rates are $23.95 per Supplier, per orders under 1 pound. Additional charges will apply for orders greater than 1 pound.

 

Shipments to Hawaii, are an additional $19.95 and Alaska & Canada, an additional $14, per supplier. Additional charges will apply for orders greater than 1 pound.

Please contact us if you have special delivery requirements, we will try to accommodate!

For International and Expedited shipping - contact MSS customer service at [email protected].

*Please note: You may be charged duties and/or taxes by your local postal service and/or government for your order as it is coming from outside of your country. Any duties and/or taxes charged by your postal service and/or government are the sole responsibility of the recipient. Unfortunately, we have no way of knowing what duties and/or taxes are applicable for each specific country.

 

 

 

Shipping Carriers

MSS preferred shipping carrier is UPS.

Order Processing (Processing/Shipping Time)

For overnight and 2-day shipping, orders received before 1 PM Eastern Time Monday through Friday (except holidays) will be processed within 2 business days. For 3-7 day shipping method, we will make every effort to process the order the same day, if the order is received before 1PM. Eastern Time,  Monday through Friday (except holidays). Orders received after the cutoff time will be processed the next day or if the next day is a Saturday, Sunday or holiday, the next business day. Note: Please understand that during holiday seasons, most orders can require 1-3 business days for processing. Please plan ahead and select your shipping method accordingly.  As always for question regarding orders or shipping, please contact us at [email protected]

Special Handling

Items are shipped directly from the manufacturer or distributor. As a result, some of your items may be shipped separately from the rest of your order.

Items requiring special handling or scheduled delivery may require an additional shipping surcharge which will be listed at checkout.

Shipping Restrictions

We are unable to ship your order in the following situations:

  1. Your address is a P.O. Box. As our expedited carrier is UPS, and they do not deliver to P.O. Boxes, we are unable to ship via an expedited method to a P.O. Box.
  2. Your address is an APO/FPO address. As our expedited carrier is UPS, and they do not deliver to APO/FPO addresses, we are unable to ship via an expedited method to APO/FPO addresses.
  3. Shipping of Wine or other Spirits is limited by the US Government to the following states: SpiritsShipping.

Return Merchandise Policy

All requests for product returns must be within 20 days (unless otherwise noted under product detail), of receipt of order and processed through MSS customer service. Contact us at [email protected]. or call 1.877,697,7274 or 877-My-Spa-Shop.  You will be provided with a Return Authorization for shipment back to the manufacturer, there may be a restocking fee as noted in the product description. All shipping charges will be at the customer’s expense. We cannot accept returns on open, used merchandise and D.O.T. HAZMAT products. Please review Orders and enter Return Requests at MyAccount.

 Sales Tax

As a Vermont company, Sales tax will be charged to all orders that are processed with a Vermont shipping address, regardless of the location the product ships from.

 

 

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